Safe Shopping Guarantee
At Chi’s Enterprise, we respect your privacy and understand your on-line shopping concerns. Our Safe Shopping Guarantee protects you while you shop so that you never have to worry about credit card safety. We guarantee that every transaction you make at chi-health.com will be safe. This means you pay nothing if unauthorized charges are made on your card while you shop at chi-health.com.
For information and details on our guarantee, please read on.
Security
This Web site takes every precaution to protect our users’ information. When users submit sensitive information via the Web site, their information is protected both online and offline.
When our registration/order form asks users to enter sensitive information (such as credit card number and/or social security number), that information is encrypted and is protected with the best encryption software in the industry - SSL. While on a secure page, such as our order form, the lock icon on the bottom of Web browsers like Internet Explorer becomes ‘surfing’.
While we use SSL encryption to protect sensitive information online, we also do everything in our power to protect user information off-line. All of our users’ information, not just the sensitive information mentioned above, is restricted in our offices. Only employees who need the information to perform a specific job (for example, our billing clerk or a customer service representative) are granted access to personally identifiable information. Furthermore, ALL employees are kept up-to-date on our security and privacy practices. Every quarter, as well as any time new policies are added, our employees are notified and/or reminded about the importance we place on privacy, and what they can do to ensure our users’ information is protected. Finally, the servers that store personally identifiable information are in a secure environment at our Web site.
Information Collection
Chi’s Enterprise is the sole owner of the information collected on www.chi-health.com. Chi’s Enterprise collects information from our users at several different points on our Web site.
Orders
We request information from the user on our order form. A user must provide contact information (such as name, email, and shipping address) and financial information (such as credit card number, expiration date). This information is used for billing purposes and to fill customer’s orders. If we have trouble processing an order, the information is used to contact the user.
Special Offers and Updates
Established members will occasionally receive information on products, services, special deals, and a newsletter. Out of respect for the privacy of our users we present the option to not receive these types of communication.
Correcting/Updating/Deleting/Deactivating Personal Information
If a user’s personally identifiable information changes (such as zip code, phone, email or postal address), we provide a way to correct, update or delete/deactivate users’ personally identifiable information.
Contact Information
If you have any questions or suggestions regarding our privacy policy, please contact us:
Phone: (714) 777-1542
Fax: (714) 777-7186
Email: p ostmaster@chi-health.com
Mailing Address: 1435 N. Brasher Street, Anaheim, CA 92807